Responsible Disclosure Policy

Last Updated April 16, 2026

Data security is a top priority for FirmOS, and FirmOS believes that working with skilled security researchers can identify weaknesses in any technology.

If you believe you've found a security vulnerability in FirmOS’s service, please notify us; we will work with you to resolve the issue promptly.

Disclosure Policy

• Please report all security incidents, potential vulnerabilities, or other security inquiries to security@firm-os.com. We will acknowledge your email promptly.

• Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party.

• Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the FirmOS service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

Exclusions

While researching, we’d like you to refrain from:

• Distributed Denial of Service (DDoS)

• Spamming

• Social engineering or phishing of FirmOS employees or contractors

• Any attacks against FirmOS’s physical property or data centers

Thank you for helping to keep FirmOS and our users safe!

How to Submit a Report

If you discover a security vulnerability in an FirmOS system, please promptly report it to us here.

Changes

We may revise these guidelines from time to time. The most current version of the guidelines will be available at https://www.firm-os.com

FirmOS is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at security@firm-os.com